In today’s fast-paced world, restaurant managers need to adapt quickly to ever-changing market trends to stay profitable. A strong foothold in planning, business operations, menu scheduling, and purchasing can go a long way in pulling down a successful business. An efficient Restaurant Management system has become one of the critical ingredients for success, owing to the drastic changes in the Food and Beverage industry over the years. Rapidly evolving technological innovations are driving the Food and Beverages industry towards progress and streamlined workflow. Temperature control, cloud-based management tools, data analytics, virtual reality onboarding, self-order kiosks, and more are helping restaurateurs to optimize resources, drive automation, and improve customer experience, all the while increasing the quality of the services offered.
The growing prominence of cloud computing enables owners to manage their chain of restaurants from any location whilst driving visibility into a multitude of operation within the supply chain. With the increasing regulations in food safety and control, hoteliers are implementing new technologies such as Bluetooth-based temperature monitoring systems to ensure that their food and equipment and stay compliant with the regulatory requirements. Alongside, data analytics empowers restaurant management to use the sophistication of data to improve operations, reduce wastage, and boost the profitability of their franchise.
Similarly, virtual reality is slowly emerging as a new trend in employee management today. Using a VR headset and customized software, trainees can engage in a truly unique experience and can take a 360-degree tour of the facility, watch other employees in action, or even test their skills in simulation games, without the risks and costs associated with a typical training session. Added to this, the introduction of self-order kiosks is dramatically changing the food ordering process at restaurants. At these kiosks, customers can browse the menu, create customized orders, and pay for their meal entirely on their own. This, along with suggestions for upsells and cross-sells, encourages diners to order more. Having kiosks to handle transactions allows employees to focus their efforts on back-office operations and customer service, instead of dividing numerous tasks.
Right from the cash register to the kitchen, technology has become an integral part of how restaurants operate today. The significance of digitalization is pushing the food and beverages industry towards a technology-driven approach to improve efficiency and streamline operations. Innovators are continually coming up with new digital solutions to make running a restaurant easier, faster, and more profitable.
However, as business requirements and goals differ; it can be tricky for owners to choose the right solution provider from the multitude of vendors offering innovative restaurant management solutions. To help CIOs identify the appropriate solution vendors, our distinguished panel comprising CEOs, CIOs, VCs, industry analysts, and Food and Beverages Tech Review’s editorial board has narrowed down the selection to final 10 restaurant management solution providers.
We present to you Food and Beverages Tech Review’s “10 Most Promising Restaurant Management Solution Providers - 2019.”